
Technical Service Specialist Field Based
JOB DESCRIPTION:
MAIN PURPOSE OF ROLE
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Experienced professional individual contributor that works under limited supervision.
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Applies subject matter knowledge in the area of Medical Device Field Service.
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Requires capacity to apply skills/knowledge within the context of specific needs or requirements.
MAIN RESPONSIBILITIES
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As the Experienced professional in the Medical Device Field Services Sub-Function, possesses well developed skills in technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations.
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Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution.
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Assesses product needs in accordance with customer specifications.
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Conducts technical training and product briefing with customers, vendors and company representatives.
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Acts as local on-site representative to customer's organization .
QUALIFICATIONS
Education
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Associates Degree (± 13 years)
Experience/Background
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Minimum 1 year
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Field Services
DIVISION:
CRLB Core Lab
LOCATION:
United Kingdom > Maidenhead : Remote
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 75 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable