Commercial Strategy and Operations Director - ViiV Germany & Switzerland

At ViiV Germany, our vision is to lead the evolution of HIV care by making long-acting regimens the standard, aiming to become an LAI Powerhouse and ensure no person living with HIV is left behind. Our ambition is bold: achieve market leadership, serve more patients, and drive innovation. To succeed, we are focusing on three strategic pillars—elevated account focus, digital and AI enablement, and stakeholder ecosystem shaping—and recognize it is critical to refresh our organizational capabilities to meet the demands of a rapidly changing healthcare landscape.

• As a member of the leadership team of ViiV Germany and Switzerland (Hub LT), this role is responsible for defining and driving the strategic direction for the Performance and Operations team in line with ViiV's global strategy.
• The main objective of the role is to develop and execute a comprehensive strategy and operational plan to optimize access to antiretroviral (ARV) treatments, ensure sustainable pricing throughout the product lifecycle, and add value to ViiV's current and future portfolio in Germany.
• The role has a specific focus on supporting the delivery of the ViiV Europe Ambition in ViiV Germany and Switzerland and will lead a team responsible for turning insights from multiple data sources into actions which accelerate uptake for our two priority products . This team is the engine which inspires and mobilises Marketing, Sales, and Medical teams to prioritise activities based on data-driven insights on customer, account, national, regional and global level.
• By providing leadership, expertise and strategic direction, the role ensures that P&O activities effectively support business objectives at multiple levels and functions and contribute to sustainable business development.

Key Responsibilities:

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

Strategic Leadership

• Leading on integration of LOC and Europe performance management and reporting processes (KPIs, dashboards, etc.), including data validation and analyses, for the purpose of action-oriented performance meetings and organisational focusing to improved competitiveness.

• Continuously improve LOC Monthly Performance Review Process (MPR) and Europe Quarterly Performance Reviews (QPR) and with clear & aligned lead and lag KPIs across the LOC teams.

• Establish clear link between Ambition, Business plan & Monthly Performance Reviews, and align performance management across the LOC (Multi-skilled team meetings – MSTs, local Performance meetings, etc.) enabling tiered accountability, objectives setting and escalation management.

Market insights

• Lead on market research deployment as well as targeted research projects which would enable collection of deeper insights on market and customers.

• The role sits in the Hub Management Team and is accountable for performance tracking and visualisation, market insights, omnichannel (customer experience (Cx), Sales prediction models, etc.), digital data & analytics (DDA), and capability interventions.

DDA

• Lead DDA team by ensuring delivery of key projects at pace and with measurable business impact, in a balanced BAU & experimental approach. Advanced skills in data validation, visualization, and interpretation for decision-making.

• Execution excellence partnering and orchestration of all commercial owned analytics as account performance based Sales Force target setting and incentives as well as provision of optimal analysis tools (including on Power BI).

• Support and coordinate deployment and use of systems and tools (Power BI, integrated MST dashboards, etc.) that support the performance of the organization, in close collaboration with ViiV Global Commercial Strategy and Tech.

Capability Development

• Accountability for ensuring effective skills and capability training, ensuring we remain agile in responding to business needs

• Utilise data and internal knowledge to focus and prioritise capability interventions for each function.

Continuous improvement

• Mobilise and energise the organisation through data-driven-story telling and narrative which stimulates recognition of data-based-insights for performance improvement.

• Ensure consistency of performance conversations (format and content) across businesses and teams, but retain flexibility depending on business

• Support and coordinate deployment and use of systems and tools (Power BI, integrated MST dashboards, etc.) that support the performance of the organization, in close collaboration with ViiV Global Commercial Strategy and Tech.

Cross-functional collaboration

• Collaborate effectively with Global Commercial Strategy, tech teams, and local stakeholders.

• Orchestrate the execution of commercial excellence across commercial, medical, and market access functions.

Why You?

We will love your high accountability for impact performance, your ambition for patients and strategic curiosity, and your collaboration and influence abilities. Your passion for our mission and purpose of getting ahead of HIV together will enthuse us! How you work is as important as what you deliver.

Basic Qualification & Skills required:

• Professional experience in pharmaceutical industry in Marketing, Sales, Market Access

• Entrepreneurial and operational leadership capabilities & proven experience with ability to translate product/portfolio vision into attractive and consistent delivery plan for the local team.

• Strong experience pharmaceuticals/healthcare, new product launches, preferably in specialty care business

• Strong project management skills.

• Ability to analyse complex data.

• Strong business acumen record, with risk-taking abilities, as well as a strong performance delivery and goal orientation.

• Digital fluency: Leverage, relevant, and tailored digital solutions to enable high-impact execution and free up time for deeper, more strategic, and creative thinking

• Change management principles to drive an innovation culture: Guide internal teams, including matrix structures, through organizational transformations, and driving change in external stakeholders to align with company strategy to achieve behaviour change that improve patient outcomes.

• University Degree

• Fluent Knowledge of English language

Skills /Behaviours:

• Track record of effective cross-functional and matrix work with effective communication, moderation, negotiation and persuasion skills

• Ability to change perspectives in cross-functional cooperation, demonstrate openness for different ideas and generate win-win solutions by weighting and factoring

• Ability to influence and align stakeholders through clear narratives and performance insights.

• Can-do mindset: Consistently apply curiosity, resilience and resourcefulness to anticipate change, drive improvement and scale new ways of working; balances speed with compliance and patient safety while encouraging diverse perspectives and continuous learning across teams.

• Performance management of team: Build and sustain high-performing teams while fostering an inclusive environment that encourages collaboration, innovation, and open conversations underpinned by robust expectation-setting and performance evaluation methodologies, that lead to consistency in proactively developing and rewarding exceptional contributors

How to Apply
If this role speaks to you, we encourage you to apply. Please submit your CV and a short cover note describing how your experience matches the role. We value diverse perspectives and welcome applicants from all backgrounds.

Closing Date: 18th April 2026

Location and Working Model
This role is based in Munich, Germany. The working model is hybrid with a regular on-site presence required for team leadership and cross-functional collaboration. Expectation is 3 days onsite per week.

What We Offer
You will join a purpose-driven team focused on improving lives. You will gain exposure to cross-functional leadership and high-impact projects. You will get opportunities to develop commercially and deepen strategic and operational skills.

#Hrybrd

#ViiV

#GSK

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at DE.Contact-Recruitment@gsk.com where you can also request a call.

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