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ICON is hiring a

Clinical Trial Liaison

Milan, Italy

Clinical Trial Liaison - Italy

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

ICON is seeking a field-based Clinical Trial Liaison in Italy to support clinical trials across Europe by engaging investigators and site teams, providing scientific and clinical guidance, and helping drive successful patient enrolment.

In this role, you will work closely with study sites, sponsors and cross-functional teams to improve site engagement, strengthen recruitment strategies and ensure study teams have a clear understanding of trial design, protocol requirements and enrolment goals.

What you will be doing

  • Build strong relationships with investigators, site staff and key stakeholders to support trial delivery and patient recruitment.
  • Provide scientific, clinical and protocol training to study teams, ensuring clear understanding of study design and procedures.
  • Develop and optimise site and study-level enrolment strategies to improve recruitment and retention.
  • Collaborate with cross-functional teams to translate best practice into local, practical action.
  • Represent the study at site visits, project meetings, industry events and conferences.
  • Support continuous improvement of enrolment processes and trial outcomes.

What you will bring

  • Doctoral degree such as MD, PharmD or PhD.
  • Experience in clinical research within Pharma, Biotech or CRO environments, ideally in scientific, clinical operations or enrolment-focused roles.
  • Strong scientific and medical knowledge, with an understanding of clinical development and local healthcare landscapes.
  • Established scientific and clinical network in Europe, with strong networking, influencing and negotiation skills.
  • Excellent communication and presentation skills in English and Italian medical language; additional EU languages are an advantage.
  • Ability to interpret complex medical data and apply technical, scientific and clinical knowledge.
  • Strong analytical, problem-solving and critical-thinking skills, with a detail-oriented approach to accuracy and compliance.
  • Proactive, self-motivated and able to work both independently and collaboratively.

This home- or office-based role requires national and international travel of up to approximately 75%. Candidates should be based within easy access of an international airport.


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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs.
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
  • Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

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